Return and Refund Policy
Last updated: May 2025
Thank you for choosing our services. We strive to ensure your satisfaction, but if you are not completely satisfied, please review our return and refund policy below.
1. Services and Products
Our company provides mobile app development services related to rental and management of real estate. Due to the nature of digital and service products, returns are subject to the terms below.
2. Refund Eligibility
- Refunds are considered only if the service was not delivered as agreed in the contract or if there is a significant failure on our part to meet the agreed specifications.
- Requests for refunds must be submitted in writing within 14 calendar days after delivery or completion of service.
- Partial refunds or project revisions may be offered as an alternative, depending on the case.
3. Non-Refundable Items
- Custom software development after approval of the final specification.
- Services already rendered and accepted by the client.
- Issues arising from client delays or changes after the project start.
4. How to Request a Refund
To request a refund, please contact us via email at [email protected] with your order details and reason for the refund request. We will review and respond within 7 business days.
5. Refund Process
If approved, refunds will be processed to the original payment method within 14 business days. We are not responsible for any transaction fees or delays imposed by banks or payment providers.
6. Changes to This Policy
We reserve the right to update or modify this Return Policy at any time. Changes will be posted on this page with the updated date.
7. Contact Us
If you have any questions about our return policy, please contact us:
Email: [email protected]
Phone: +44 7538 481338
Address: 50 Brabazon Road Oadby LE2 5HD LEICESTER, United Kingdom